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Classification:  Nonexempt – hourly
Department:  Install
Reports to:
Date:  February 2021

JOB DESCRIPTION

Summary/Objective

The Lead Install Technician is responsible for the on-time, high-quality installation of HVAC/R equipment, duct systems, fittings, grilles, registers, diffusers, controls, and related equipment. He/she must identify and solve problems that might impede the completion of work within budgeted time. He/she provides feedback and suggestions to supervisors, salespeople, and others on ways to improve quality, reduce costs, and increase customer satisfaction. Complete approved repairs/improvements in a timely manner. Complete required paperwork and collect any payments as needed. Leave a clean, orderly beautiful installation, and make our customers delighted so they will always call us for their indoor comfort needs.

Essential Functions

  1. Follow defined installation procedures for HVAC/R equipment according to company instructions/policy, manufacturer installation instructions, and salesperson notes
  2. Identify and solve problems that might prevent the completion of work within budgeted time.
  3. Serves as and main contact between company and customer.
  4. Complete repairs, improvements, or installations within budgeted hours, in accordance with company standards, while maintaining quality.
  5. Start-up new equipment and verify correct operation.
  6. Clean equipment and work area. Leave a beautiful installation.
  7. Ensure complete customer satisfaction and/or salesperson/supervisor sign-off upon completion of work.
  8. Lead, coach, and supervise Assistant Installation Technician. Provide sufficient knowledge, skills, training, and information to achieve peak performance, continuous improvement, and a positive, productive work environment consistent with company goals and objectives
  9. Complete all paperwork required by management and record hours and all materials used. Collect payment for work performed, if applicable.
  10. Ensure all company equipment and supplies are removed from the job site and returned to the company.
  11. Keep assigned service vehicle organized, clean, and stocked properly.
  12. Comply with safety regulations and maintain clean and orderly work areas.
  13. Drive company vehicle to and from job sites.
  14. Perform other duties as assigned

Competencies

  1. Technical Capacity
  2. Ethical Conduct
  3. Communication Proficiency
  4. Results Driven
  5. Initiative
  6. Time Management
  7. Project Management
  8. Problem Solving/Analysis

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position will be subjected to extreme weather and environmental conditions. The work environment noise level is usually moderate but will vary occasionally. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are generally Monday through Friday, 8 a.m. to 5 p.m. Some extension of regular hours is expected during seasonal influx of business.

Travel

Daily travel to and from job sites is expected for this position.

Required Education and Experience

  1. 3+ years of install experience in HVAC company.
  2. May require vocational education or the equivalent experience.
  3. Leadership experience
  4. EPA Certification
  5. Must have valid drivers’ license and be approved by insurance company to drive company truck.

Preferred Education and Experience

  1. HVAC company service experience.
  2. Prior install experience.

Other Duties

  • Must be in possession of a legal Driver’s License and maintain a safe driving record
  • Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)
  • Must be courteous and respectful to customers and coworkers
  • Must be respectful of company property and follow safe handling procedures for large items
  • Maintain a neat, clean appearance representing the company in a positive way

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Classification:  Nonexempt – hourly
Department:  Install
Reports to: Install Manager
Date:  February 2021

JOB DESCRIPTION

Summary/Objective

Installs heating, ventilating and air conditioning (HVAC) systems. Monitors HVAC systems and operations. Checks valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers, cores, pipes and other functional components of the system to verify proper operation after installation. Performs all work in accordance with established safety procedures. Holds appropriate licenses as may be required by law.

Essential Functions

  1. Perform highly diversified duties to install HVAC equipment and controls.
  2. Perform simple installation duties and responsibilities.
  3. Read and interpret equipment manuals and work orders to perform required installation duties.
  4. Perform a variety of HVAC, plumbing and carpentry functions.
  5. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
  6. Detect faulty operations, defective material and report those and any unusual situations to proper supervision.
  7. Comply with safety regulations and maintain clean and orderly work areas.

Competencies

  1. Technical Capacity
  2. Ethical Conduct
  3. Communication Proficiency
  4. Results Driven
  5. Initiative
  6. Time Management
  7. Project Management
  8. Problem Solving/Analysis

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position will be subjected to extreme weather and environmental conditions. The work environment noise level is usually moderate but will vary occasionally. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are generally Monday through Friday, 8 a.m. to 5 p.m. Some extension of regular hours is expected during seasonal influx of business.

Travel

Daily travel to and from job sites is expected for this position.

Required Eligibility Qualifications

  1. Positive Attitude

Required Education and Experience

  1. None

Other Duties

  • Must be courteous and respectful to customers and coworkers
  • Must be respectful of company property and follow safe handling procedures for large items.
  • Maintain a neat, clean appearance so as to represent the company in a positive way.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Classification:  Nonexempt – salary
Department:  Service Department
Reports to: Service Manager
Date:  February 2021

JOB DESCRIPTION

Summary/Objective

Troubleshoot and diagnose equipment, building comfort, energy efficiency, and related problems for heating, ventilating and air conditioning (HVAC) systems. Monitors HVAC systems and general operations. Ensures that routine preventive maintenance is performed according to established schedules. Checks, repairs and/or replaces valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers, cores, pipes and other functional components of the system. Present options and pricing to customers. Complete approved repairs/improvements in a timely manner. Collects payment for work performed. Performs all work in accordance with established safety procedures.

Essential Functions

  1. Troubleshoot HVAC/R equipment, building comfort, energy efficiency, and related problems
  2. Present findings and options to customers, providing advise as needed/requested
  3. Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide
  4. Clean equipment/work area
  5. Ensure complete customer satisfaction upon completion of work
  6. Complete all paperwork required by management
  7. Collect payment for work performed
  8. Maintain truck inventory
  9. Keep assigned service vehicle organized and clean
  10. Track vehicle maintenance and alert management when maintenance is necessary
  11. Consult tablet following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
  12. Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
  13. Create a quote to repair and service equipment. Provide customers with information on new equipment when repairs exceed $300 and/or on a major component existing equipment exceeds 10 years of age; if it is over 10 years old, must contact Supervisor to discuss further action plan.
  14. Perform equipment installations if needed
  15. Perform maintenance work if needed
  16. Identify and suggest opportunities for quality and cost improvements
  17. Other duties as needed

Competencies

  1. Technical Capacity
  2. Ethical Conduct
  3. Communication Proficiency
  4. Results Driven
  5. Initiative
  6. Time Management
  7. Project Management
  8. Problem Solving/Analysis

Supervisory Responsibility

This position has no supervisory responsibility for corporate back office operations with direct supervisory responsibilities of Office Administration Department personnel.

Work Environment

The work environment noise level is usually moderate but will vary occasionally. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.  While performing the duties of this job, the employee is frequently exposed to extreme temperatures, fumes or airborne particles, moving mechanical parts and vibration.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are generally Monday through Friday, 8:00 a.m. to 5 p.m.

During busy season hours can double. This includes weekends on call or a scheduled basis.

Travel

Constant daily travel around North Florida and South Georgia is expected for this position.

Required Education and Experience

  1. Ability to troubleshoot and provide repairs at the service technician level.

Preferred Education and Experience

  1. High school education or GED.
  2. NATE certification preferred.
  3. Two or more years of experience as an HVAC installation, maintenance, or service technician.

Additional Eligibility Qualifications

  • EPA certified
  • Ability to follow controls/wiring schematic
  • Ability to braze/solder/weld

Other Duties

  • Must be in possession of a legal Driver’s License and maintain a safe driving record.
  • Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s).
  • Must be courteous and respectful to customers and coworkers.
  • Must be respectful of company property and follow safe handling procedures for large items.
  • Maintain a neat, clean appearance representing the company in a positive way.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Join Our Team

We’re always looking talented people to join the Barineau Heating and Air Conditioning family. If you have a passion for serving customers and are interested in showing us your talents. Please fill out the form below:


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    Start Quote

    It’s hard to find somewhere that you enjoy coming to work and you feel like they treat you fairly. I’m an honest guy, and I think my morals are in the right place. I believe their morals are in the right place as well, and that’s what makes it easy working for a company like this.

    — Bob, Home Comfort Specialist
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