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COVID-19 Procedures

During these uncertain times, please know that we are committed to doing everything possible to keep our customers comfortable in their homes, while protecting the health and well-being of our team and your family.

You may need to service or replace your home comfort system before this time has passed. We are taking measures to ensure that our engagement with you is as safe as possible.

  1. We will not send a team member to your home who is exhibiting any signs of illness.
  2. We offer online payment options to minimize in-person interaction.
  3. We will minimize the time inside your home.
  4. You always have the option of waiting outside your home while the service is being performed.
  5. When confirming your appointment, we will ask if you are experiencing symptoms related to COVID-19 and need to reschedule.

We will continue to follow the recommendations of the Centers for Disease Control and Prevention and local officials and will update you with any changes.

We will get through this as a community – together.

If you have any questions regarding upcoming appointments, please call us at 850.580.4029.