Collection of Information 

We may collect personal information from you directly and from your device. 

• Directly From You: We may collect personal information directly from you, for example through a website form, while scheduling an appointment or when you contact our team on the phone or through our live chat. Personal information we collect directly from you may include your first and last name, home address, billing or mail address, email address and/or phone number. 

• From Your Device: Our website may use technology such as cookies, pixels and other similar technologies to collect information from your device, for example, your IP address, date and time of your visit, browser and operating system, referring website address and other information about how you interact with our website. We also may collect data from your device as it pertains to your activity on social media platforms and as you interact with Barineau information through Meta, YouTube and other similar technology. Our email marketing platforms may also use tracking technologies to collect information such as your IP address, browser type and version, and email engagement statistics. 

Use of Information

We use personal information to provide you with a service, process or respond to inquiries, improve our services and, if necessary, contact you with important announcements, messages or appointment reminders. 

Sharing of Information

Barineau will not rent or sell your Personal Information to other companies or individuals unless we have your consent. We may use or disclose Personal Information in any of the following limited circumstances: 

• We have your consent. 

• We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures.  If the third party fails to comply with our terms, Barineau is not accountable in any way for any liability or reimbursement. 

• We provide such information to third parties who have entered into non-disclosure agreements with us. 

• We respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims. 

• We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law. 

• From time to time and without further notice we may share de-identified information with any third party, including advertisers, service providers or partners. 

Protection of Information

Barineau takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using our live chat tool or opting in to receive text messages or email messages from Barineau, your information will travel through third party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).

Terms and Conditions

By contacting Barineau Heating and Air Conditioning, Inc. through our website, subscribing to emails, using our live chat tool or calling our team, you are opting in receive messages about your request, appointment reminders and announcements from Barineau. Message frequency may vary based on your request. For SMS or texting messages, message and data rates may apply.

Opting Out of Messages from Barineau

To opt-out of marketing emails from Barineau Heating & Air Conditioning, unsubscribe at the link in the footer of the email. If you are unable to unsubscribe through a past email, contact our team online and provide the email address that should be removed from the list. 

Our third-party party service provider gives you the ability to opt out of the SMS text messages for any reason. You can opt out by texting “STOP” or “QUIT” in response to one of our text messages.  

For questions about opting out or signing up for SMS text messages related to your appointment, service agreement or other services from Barineau Heating & Air-Conditioning call (850) 580-4029.

To opt-out of messages that are not listed here please call (850) 580-4029.

Have Questions?

Call (850) 580-4029 if you need assistance or have questions regarding our privacy policy or how to manage your communication preferences. 

This privacy notice may be updated from time to time without further notice. A revision date will be posted at the end of this policy. 

Updated: February 21, 2025